Mobile Ticket Instructions:

1. Order home game tickets online at www.purduesports.com
2. Choose Mobile PDF, Apple Wallet, or SMS Text as your delivery method.
3. You will receive an email with a link to your mobile PDF ticket, iPhone wallet ticket(s), or SMS text with a link to your tickets. Be sure to save this email/text (all tickets for the same event will be in included). Add the tickets to Wallet as you will need to present it for entry.
4. Download tickets to your fully charged device prior to arriving at the game. 
5. Present your mobile ticket on  your smart phone at the game. Purdue athletics scans all tickets at each facility using the barcode on each ticket. Each ticket should be treated like any other valid ticket. 

Each mobile ticket is unique and will allow one scan per entry so any attempts to duplicate, alter or sell shared copies of the mobile ticket may result in admittance being refused to the event.

Special Notes: 

Mobile tickets will arrive as a link in the email or an SMS text. All tickets for the same event will be in one email or text. If you are using any spam filters and want to ensure that you receive the email containing your tickets, please add our email address, tickets@athletics.purdue.edu, to your approved spam filter list. Please set your email to accept attachments.

Mobile tickets may be used on any type of smartphone with a PDF viewer (such as Apple, Android, Windows, Blackberry, etc.). Wallet files may only be used on Apple iPhones with the Wallet app.

Always download tickets to your device once you receive them due to connectivity at the stadium or arena. 

Mobile Ticketing Frequently Asked Questions

Q: Why use Mobile Tickets?

1. Save Money!
2. Avoid waiting in "Will Call" lines to pick up your tickets. 
3. Prevent your tickets from getting lost in the mail.
4. No need to print your tickets! Simply present your smartphone with Mobile tickets at the gate.
5. Prevent possible fraud of Print at Home Tickets

Q: How do Mobile tickets work?

1. For mobile PDF, you will receive one email with a link to your mobile PDF tickets. All tickets for the same event will be in one email. (For example, if you purchased four tickets, all four tickets will be in one link.)
2. For Wallet, you will receive one email with a link for each ticket ordered along with one PDF file per event. (For example, if you purchased four tickets, you need to click the icon "Add to Apple Wallet" on all four tickets.) 
3. The ticket that is emailed to you is a valid ticket. Make sure you protect it like you would any other ticket. Each ticket contains a unique code that is scanned at the event. If any copies are made of the ticket, only the first scan will be allowed entry. If a unique code has already been scanned, the attendant will be alerted and entry will not be permitted. 

Q: What Software or Hardware do I need?

1. PDF attachments may be used on any type of smartphone with a PDF viewer (such as Apple, Android, Windows, Blackberry, etc).
2. Wallet files may only be used on Apple iPhones with the Wallet app. Apple Wallet comes pre-installed as an App from Apple in operating system iOS 6. Wallet is only available on iPhone devices running iOS 6 or later. iPhone 5 comes with iOS 6 pre-installed, whereas iPhone 3GS devices or later can be upgraded to iOS 6.
3. Please note: iPads DO NOT support Wallet regardless of iOS versions. 

Q: Why haven't I received my mobile tickets?

1. Make sure you have used the correct email address.
2. Check your junk mail folder.
3. Make sure that your spam guard and junk mail settings allow you to receive emails with attachments.
4. Be sure to add our email address, tickets@athletics.purdue.edu, to your list of trusted email addresses.
5. Please allow at least one hour for your emails to arrive. 

Q: Can I print off the QR Code? 

1. No. No paper, print at home, tickets will be accepted at Purdue Football or Men's Basketball games. If you print it off you will be redirected to the Hayes Family Athletics Ticket Office for a new ticket.

Q: Who do I contact if I still need assistance?

1. Please contact the Hayes Family Athletic Ticket Office, Monday-Friday between the hours of 9:00 AM and 5:00 PM EST at 1-800-49-SPORT and by email sporttix@athletics.purdue.edu for further assistance. 

 

Purdue season ticket holders for football and men's and women's basketball can electronically send their season tickets to another fan of their choosing. Follow the steps below to transfer your tickets. 

How to Transfer your Tickets

1. Go to www.purduesports.com and click on "Buy Tickets," under the Ticket tab.
2. Click on "Transfer my tickets" under the My Account Tab.
3. Log into your account.
4. Click the "transfer" link below the game you wish to transfer.
5. Select the seats you wish to transfer and type in the recipient's information.
6. There is a $5 fee to transfer tickets. You can pay for the fee or you can designate the recipient to pay for the fee. Click the appropriate button and enter your credit card information if you are paying for the fee.
7. Click the "Submit" button.
8. Verify that all information is correct and click "Yes" to finalize the transfer offer.

How to Accept a Ticket Transfer

1. Transfer recipients receive an email that includes a link to accept the transfer. Open the email and click on the link.
2. Enter your email address and click the "Accept" button.
3. Sign in to your account using your email address and password, or click the "register Here" link if you have never used the online ticketing system. 
4. There is a $5 fee associated with this transfer. If the sender has not paid the fee, you will be required to do so. Enter your credit card information (if necessary) and click "Check Out."
5. After the transaction is compete, you will receive an email containing your transferred ticket for you to print. Open the attachment and select Mobile PDF or Passbook. 

Notes on Ticket Transfers

1. Ticket transfers must be completed (offer and acceptance) 2 hours prior to game time.
2.  A ticket can only be transferred 1 time.

The Purdue Athletics Department has implemented dynamic pricing for football and men's basketball beginning with the 2013 season for both sports.

Dynamic pricing is the continuous adjustment of ticket prices based on such factors as available inventory, opponent, team performance and weather. It is widely used by professional sports organizations and is now being adopted at the collegiate level. In the Big Ten Conference, it has been implemented by Michigan and Northwestern.

Dynamic pricing won't affect the John Purdue Club priority purchasing period, adding to the value of JPC membership.

Beginning at the time of the general public on-sale, prices can be adjusted in $3 to $5 increments and will not increase more than five times on any given day. Prices will not drop from their initial level, so fans are encouraged to purchase early.

The best way to ensure that you get the best prices for both football and men's basketball is by purchasing season tickets and becoming a John Purdue Club member.

A team of five Purdue students from the Krannert Experiential Initiative made the recommendation to utilize dynamic pricing, after compiling and analyzing single-game sales data from the last 10 seasons and sales from the secondary market over the last three years. They also talked with other universities that have implemented similar strategies. Moving forward, dynamic pricing data will be used to help establish future single-game ticket prices to be more competitive with the secondary market.

Dynamic Pricing Frequently Asked Questions

Q: Will this affect season ticket prices?
A: No. Dynamic Pricing will apply only to single-game prices. Purdue season ticket holders are guaranteed to pay the lowest price.

Q: Will this affect 4-Game Mini Plan prices?
A: No. Mini Plan prices will not be subject to price increases.

Q: What is dynamic pricing?
A: The act of changing the prices over time based on various factors which include supply and demand, opponent, time, etc.

Q: What is the best way to know the current prices?
A: Ticket prices can change at any time. The Purdue Athletic Ticket Office (800-49-SPORT) and this webpage will always have the most up-to-date pricing. As always, John Purdue Club members have the first opportunity to purchase tickets each year.

Q: How often will ticket prices change?
A: Prices can change at any time based upon various factors but will not change more than five times in one day.

Q: Will there only be one dynamic price?
A: No. Prices can vary by category (i.e. Prime, Sideline, Touchdown, North End Zone, South End Zone) based upon factors of supply and demand.

Q: How do I know I am getting the best price?
A: Purchasing season tickets is the only way to guarantee you are getting the best price. For single-game tickets, fans are encouraged to buy early as prices will only increase.

Q: Will dynamic pricing affect premium seating?
A: No. Premium seating areas such as the Shively Club, Buchanan Club and Suites will not be affected. For more information on premium seating, please call 765-494-3248.

Q: Will dynamic pricing affect other promotional pricing?
A: No. Promotional pricing for family four packs, Boiler Kid's Club, etc. will not be affected; however, seat availability for promotionally priced tickets could be limited.