Purdue Athletics utilizes a mobile-only system for ticketing and parking. On game day, fans will enter Purdue Athletics venues and parking lots using digital tickets on their mobile device.

CLICK HERE for more digital entry information, including step-by-step instructions on how to download your tickets.

All students with a valid student ticket must enter through the Morgan and Kate Burke Southwest Entrance, presented by the Sleicher Family.

The Paint Crew entrance opens 1 hour and 45 minutes prior to tip-off.

Non-student fans with digital tickets may enter the arena through the following entrances:

• East entrance (from Northwestern Ave)
• North entrance (from Weist Plaza)
• Northwest entrance
• J. Nine Club entrance (west side)
• Birck Center/Atrium Lobby (from Weist Plaza)
• Hayes Family Athletic Ticket Office (from Northwestern Ave)

General fan entrances open 1 hour and 30 minutes prior to tip-off. John Purdue Club Premium Seat holders can access the Spurgeon Club and Wooden Club two hours prior to tipoff. 

Once you choose to exit, you will not be allowed to re-enter the venue.

All entrances to Mackey Arena are ADA accessible. An elevator for fans with access to Wooden Club is available inside the Atrium/Hayes Family Athletic Ticket Office entrances. Nearby attendants can provide guidance.

Single-Game Exchange Process
Beginning at 9 a.m. the day of each home game (or 9 a.m. on the Friday before a Saturday or Sunday game), ticketholders may call the ticket office to request an exchange of their existing seat(s) for accessible seating.

Accessible seating may include low-mobility seats, which require a ticket holder to navigate 1-4 stairs, and wheelchair spaces, which are intended solely for individuals who use a wheelchair or similar mobility device and cannot navigate any stairs.

The ticket office processes requests in the order they are received and will discuss possible seating options with each caller.

Exchanges are made for existing seats into wheelchair accessible or low-mobility seats in Mackey until capacity is reached. Once capacity is reached, no further exchanges are able to be accepted.

As of the 2025-26 season, Purdue Athletics implemented OPENGATE entry systems to all of its venues to improve fan security and efficiency.

OPENGATE reduces the need to search bags manually through its detection system. Fans will walk through two pillars that automatically screens bags, purses and other items on their person. If additional screening is deemed necessary by security personnel, fans will be asked to step aside so they can be screened manually to ensure safety.

OPENGATE is an addition to the entry procedure at Purdue Athletics events; the current clear bag policy remains in place.

Mackey Arena is 100% cashless. Concessions and merchandise stands will NOT accept cash. Please note, there is no option to convert cash to card.

Purdue Athletics follows a clear bag policy. CLICK HERE for more details, including a list of prohibited items.

The Hayes Family Athletic Ticket Office is located on the East Side of Mackey Arena, off of Northwestern Avenue.

The Ticket Office opens 2 hours prior to tip-off and closes at the end of halftime.

Mackey Arena is a smoke- and tobacco-free environment. Tobacco use, in any form, is not permitted in any Purdue venue.

Accessible Seating: Fans requiring special assistance are urged to make all ticketing arrangements through the ticket office well in advance. Call 765.494.3194 or 800.49.SPORT.

Clubrooms: John Purdue Club Premium Seat holders can access the Spurgeon Club and Wooden Club two hours prior to tipoff. 

Concessions: Concession stands, managed by Boilermaker Hospitality, offer a wide selection of food and drinks. Please click here to see locations of concessions.

Emergencies: Ticket holders should give caregivers or family members the section, row and seat number of their tickets. In case of an emergency, caregivers should contact the Purdue Police at 765.494.8221. Officers will go to your seat and inform you of the emergency. Paging over the public-address system is not allowed.

First Aid: First aid for fans with a medical emergency is located in the Guest Services area, behind Section 3 on the south end of Mackey Arena.

Gates Open: Gates to Mackey Arena open one hour prior to tipoff.

Guest Services: Guest Services is located behind Section 3 on the south end of Mackey Arena. Among the services offered at this location are first aid and lost and found.

Groups: Group tickets are available for all home games, subject to availability. To qualify for discounted ticket prices, a minimum of 20 tickets must be purchased. For more information, call 765.494.3325.

Lost and Found: Report or claim articles at Guest Services located behind Section 3. Articles not claimed during or immediately after the game are turned over to the Athletics Ticket Office (765.494.3194). Items will be kept in the ticket office for approximately 14 days from the date of the game.

Merchandise: Purdue merchandise is available from the Purdue Team Store. There is two stands located on the concourse level. One stand is located behind Section 3 and the other stand is located behind section 112. A portion of each purchase goes to benefit Purdue Athletics. Shop anytime online at PurdueSports.com.

Non-Permissible Items: Items that are not permitted in the arena include: pets; noisemakers or irritants; seatbacks; alcoholic beverages, coolers, cans, bottles or food; flags, banners, large signs or any item that may block the views of others.

Private Use: Clubrooms in Mackey Arena are available for private functions and meetings. For rates and information, call 765.807.2408.

Programs: Vending coordinators sell game programs/roster cards near and/or at each of the entrances into Mackey Arena. They stop selling programs 10 minutes after tipoff. Game programs are $5 for men's basketball and $3 for women's basketball.

Restrooms: Restrooms are located on the concourse level throughout the Arena.

Tickets: Tickets can be purchased online at PurdueSports.com or over the phone at 765.494.3194. To pick up will-call tickets or to purchase tickets on game day, go to the Athletics Ticket Office located in Mackey Arena. The ticket office opens 90 minutes prior to tipoff and remains open until the end of halftime. Purdue player guest; visiting player guest; and recruits will be able to pick up their tickets at the Pass List Entrance located adjacent to the Athletics Ticket Office in Mackey Arena one hour prior to tipoff. A photo I.D. is required to pick up all tickets from the player guest and recruit pass list.

You: You, our guests, are the focus of everything we do. The Purdue Athletics staff is here to make your Mackey Arena experience a special and memorable one. Enjoy the game, have a great day - and BOILER UP!

DON'T FORGET TO DOWNLOAD YOUR PARKING PASS PRIOR TO ARRIVING AT YOUR LOT!

All Parking passes are digital and should be downloaded to your mobile device after purchasing.

Click here for instructions on how to download your parking pass.

All parking passes are digital. Parking passes can be accessed by logging in to your online account at purduesports.com/myaccount.

John Purdue Club members with tickets can purchase parking passes in nearby lots by calling their Boilermaker Athletics Representative or calling the JPC offices at 765.494.2582.

Men's Basketball season parking is available to JPC members only in lots A, C, F, G, H, Northwestern Garage, N, Q, R, U and Y. Single-game parking is available for purchase in Northwestern Garage or Upper H lot (ADA placard required). Free shuttle service from R and H lots begin two hours prior to tip off and continue for approximately one hour after the completion of the game.

Questions regarding parking prior to gameday? Call the Hayes Family Athletics Ticket Office at 800.49.SPORT.

Free shuttle service from R and H lots begin 90 minutes prior to tip off and continue for approximately one hour after the completion of the game.

Men's Basketball promotions for 2026-27 will be announced at a later date. Once available, they will be listed at the link below.

Clear Bag Policy / Prohibited Items

In an effort to provide a safer environment and to expedite fan entry, Purdue Athletics will continue to implement a clear bag policy for all events in Purdue Athletics facilities.

Fans are encouraged not to bring any type of bags to games, and only the following are permissible:

• One bag that is clear plastic, vinyl or PVC and does not exceed 12 inches by 6 inches by 12 inches
• One one-gallon clear plastic bag (Ziploc bag or similar).
• Also permissible is one small clutch bag (no larger than 4.5 inches by 6.5 inches) - approximately the size of a hand - with or without a handle or strap.

Exceptions will be made for ticket holders with medically necessary items and/or diaper bags (with a child/children present).

For Ross-Ade Stadium, Mackey Arena, and Holloway Gymnasium - Medical and diaper bags will be accepted at all entrances upon having their bag(s) inspected. 

All items not permitted into the facility cannot be left at the gates and should be returned to a vehicle. Purdue Athletics is not responsible for items left at the gates or outside of the facilities.

Gates will open 90 minutes prior to game time for football and men's basketball. Doors open 1 hour prior to game time for volleyball, wrestling and women's basketball.

Prohibited Items

The following items may not be brought into the stadium:

• Weapons
• Alcoholic beverages
• Tobacco products and E-cigarettes
• Umbrellas
• Strollers
• Noisemakers and irritants
• Camera lenses longer than 6 inches
• Backpacks, binocular cases, camera bags, diaper bags, drawstring bags, fanny packs, oversized totes, purses
• Seat backs and seat cushions with metal or storage slots
• Objects that interfere with the comfort or block the view of other patrons
• Cans
• Glass bottles
• Food
• Drinks, cups or coolers
• Shakers or strobe lights
• Large Signs, Flags or Banners
• Pets (except registered service animals)

For outdoor athletic events only, one sealed, disposable water bottle, 20 ounces in size or less is permitted to enter the stadium.

No Re-Entry

Once you choose to exit, you will not be allowed to re-enter the venue.